Refund and Cancellation Policy

Last updated: 24 October 2026

1. Overview

BuyBizNow is an online business-listing platform that exclusively provides digital services.

Our services allow individuals, businesses and organisations to purchase and publish listings relating to businesses available for acquisition, including opportunities involving full or partial vendor finance, share and equity exchanges, asset exchanges and other alternative acquisition arrangements.

As BuyBizNow does not sell or deliver physical goods, physical returns, return shipping and product exchanges do not apply.

This Refund and Cancellation Policy explains the circumstances under which customers may cancel purchased services, request refunds or remove listings from the platform.

Nothing in this policy excludes or restricts any statutory rights available to customers under applicable consumer protection legislation.

2. Cancellations Before Service Activation

Customers may request cancellation of a purchased digital service before the service has commenced or the relevant listing has been published.

Where the service has not commenced, cancellation requests will generally be eligible for a full refund, subject to applicable terms and statutory rights.

Customers should submit cancellation requests as soon as possible using the contact information provided below.

3. Cancellations After Service Activation

Once a purchased listing has been published or the digital service has commenced, customers may request the removal or cancellation of their listing.

However, cancellation or removal of an active listing does not automatically entitle the customer to a refund.

Refund eligibility will depend on the service purchased, the extent to which the service has been performed, the circumstances of the cancellation and any applicable statutory consumer rights.

Where permitted by law, fees for services that have been fully performed may be non-refundable, provided any applicable requirements concerning prior consent and acknowledgement of the loss of cancellation rights have been satisfied.

4. Listing Removal

Customers may request the removal of their listings from BuyBizNow.

Removing a listing does not automatically cancel the original purchase or create an entitlement to a refund.

Where a listing is removed at the customer's request after publication, any refund will be determined in accordance with this policy and applicable law.

BuyBizNow reserves the right to remove or suspend listings that breach its Terms and Conditions, listing requirements or applicable laws.

Any refund relating to a listing removed or suspended by BuyBizNow will be assessed according to the circumstances, the applicable contractual terms and relevant legal obligations.

5. How to Request a Cancellation or Refund

To request cancellation of a purchased service, removal of a listing or a refund, customers should contact BuyBizNow using the contact details provided at the end of this policy.

Customers should provide sufficient information to identify their purchase, including their order number, registered email address and the service concerned.

BuyBizNow will review the request and determine eligibility in accordance with this policy and applicable consumer protection laws.

No physical products need to be returned.

6. Service Issues and Errors

Customers should contact BuyBizNow if they experience problems with a purchased digital service, including:

• A purchased listing not being published within the agreed or stated timeframe;

• Incorrect publication of information caused by a platform error;

• Failure to provide a purchased service;

• Technical problems preventing access to a purchased service;

• A service that does not materially correspond to its description at the time of purchase.

Where appropriate, BuyBizNow may correct the issue, provide the service as agreed or issue a full or partial refund.

Nothing in this section limits any statutory remedies available to customers.

7. Non-Refundable Services

Subject to applicable consumer protection laws, the following circumstances may not qualify for a refund:

• A customer voluntarily removes a listing after the purchased service has been fully performed;

• A customer changes their mind after the applicable cancellation period has expired;

• A customer no longer requires a purchased service;

• A listed business is sold, withdrawn or becomes unavailable;

• A listing does not generate enquiries, offers or a successful transaction;

• A customer fails to provide the information required to complete a purchased service, subject to any applicable statutory rights.

BuyBizNow does not guarantee that a listing will generate enquiries, attract prospective buyers or result in a completed transaction.

Refund restrictions do not apply where a customer has a statutory right to a refund or other remedy.

8. European Union Consumer Cancellation Rights

Consumers residing in the European Union may have a statutory right to withdraw from a distance contract for services within 14 days of the date the contract is concluded, without providing a reason, unless a lawful exception applies.

Where a consumer requests that a service begin during the 14-day withdrawal period and subsequently exercises their right of withdrawal, BuyBizNow may be entitled to charge a proportionate amount for services already supplied, where the applicable legal requirements have been satisfied.

Where a service has been fully performed during the withdrawal period, the consumer may lose the right of withdrawal if the service began with their prior express consent and they acknowledged that the right would be lost once the service was fully performed, where required by applicable law.

The provision of digital listing services does not automatically remove statutory withdrawal rights.

Where a consumer has a valid right of withdrawal, BuyBizNow will process the cancellation and any refund in accordance with applicable legislation.

Eligible refunds will generally be issued within 14 days of BuyBizNow receiving a valid withdrawal notification.

9. United Kingdom Consumer Cancellation Rights

Consumers residing in the United Kingdom may have the right to cancel a distance contract for services within 14 days of the date the contract is concluded, subject to applicable statutory exceptions.

If a consumer expressly requests that a service begin during the cancellation period and subsequently exercises a valid cancellation right, a proportionate charge may apply for services already provided, where permitted by law.

Where a service has been fully performed, the consumer may lose the statutory right to cancel if the relevant legal requirements concerning express consent and acknowledgement have been satisfied.

Consumers retain their statutory rights where services are not provided with reasonable care and skill, are not supplied as agreed or otherwise fail to comply with applicable consumer protection legislation.

Any eligible refunds will be processed in accordance with the applicable statutory requirements.

10. Refund Processing

Where a refund is approved or legally required, BuyBizNow will issue the refund using the original payment method, unless an alternative method is expressly agreed and permitted by law.

Refunds will be processed within the timeframe required by applicable legislation.

Customers should note that banks, card issuers and payment service providers may require additional time to credit refunded amounts to their accounts.

If an approved refund has not been received within a reasonable period, customers should contact BuyBizNow.

11. Business Customers

Customers purchasing digital services wholly or mainly for business purposes may not benefit from statutory cancellation rights reserved for consumers.

Refunds and cancellations for business customers will be governed by the applicable contractual terms, this policy and any mandatory legal requirements.

Nothing in this policy excludes rights or remedies that cannot lawfully be excluded.

12. No Guarantee of Results

BuyBizNow operates solely as an online business-listing platform.

The purchase of a listing service does not guarantee:

• Enquiries from prospective buyers;

• Offers to purchase or exchange a business;

• Successful vendor-finance arrangements;

• Successful share, equity, property or asset exchanges;

• The sale, acquisition or transfer of a business;

• Any particular financial or commercial outcome.

BuyBizNow does not act as a business broker, estate agent, mediator, negotiator, business valuer or transaction intermediary.

The absence of enquiries, offers or completed transactions does not, by itself, constitute a failure to provide the purchased listing service.

13. Changes to This Policy

BuyBizNow may update this Refund and Cancellation Policy to reflect changes in its services, operational requirements or applicable legislation.

Any changes will be published on the website with an updated revision date.

Changes will not retrospectively remove contractual or statutory rights that customers have already acquired.

14. Contact Information

For questions concerning refunds, cancellations, listing removal or digital service issues, please contact:

BuyBizNow

Email: info@buybiznow.site

Website: BuyBizNow.site

Contact Information: https://buybiznow.site/policies/contact-information

Important Notice

BuyBizNow exclusively provides digital business-listing services. No physical goods are sold or shipped.

Customers may request the cancellation or removal of listings, but removal does not automatically entitle them to a refund.

Refund eligibility depends on the service purchased, whether the service has commenced or been completed, the circumstances of the request and applicable consumer protection legislation.

Nothing in this policy affects customers' statutory rights.